Privacy Policy

This Privacy Policy explains how AUCLAIR LIFESTYLE PRIVATE LIMITED ("Company," "we," "us," or "our"), operator and parent company of AstroSwami, collects, uses, discloses, and safeguards personal data when you use our services, including the AstroSwami WhatsApp chatbot and any related websites, content, features, or applications (collectively, the "Services").

1. Data Controller

AUCLAIR LIFESTYLE PRIVATE LIMITED acts as the controller of personal data processed via the Services unless otherwise stated. As the data controller, we are responsible for compliance with data protection regulations and your rights. Contact details are available within the Services or as otherwise provided by AUCLAIR LIFESTYLE PRIVATE LIMITED.

2. Information We Collect

AUCLAIR LIFESTYLE PRIVATE LIMITED may collect and process the following categories of information:

• Account and Profile Data: identifiers such as your name, phone number, and your WhatsApp account information as made available through your use of WhatsApp and the Services.
• Communications and Content: messages you send to the chatbot, prompts, feedback, and other content you submit to AUCLAIR LIFESTYLE PRIVATE LIMITED's Services.
• Usage Data: interaction events, timestamps, feature usage, diagnostics, and performance metrics collected by AUCLAIR LIFESTYLE PRIVATE LIMITED.
• Device and Technical Data: IP address, device type, operating system, browser, language settings, and similar technical identifiers.
• Cookies and Similar Technologies: when applicable on web properties, to enable essential features, analytics, and preferences as managed by AUCLAIR LIFESTYLE PRIVATE LIMITED.

3. Sources of Information

AUCLAIR LIFESTYLE PRIVATE LIMITED collects information directly from you, automatically from your use of the Services, and from third parties (e.g., WhatsApp or analytics providers) consistent with your settings and their policies.

4. How We Use Information

AUCLAIR LIFESTYLE PRIVATE LIMITED uses personal data to: (a) provide, operate, and improve the Services; (b) personalize content and responses; (c) ensure security and prevent misuse; (d) comply with legal obligations; (e) communicate with you about updates, features, or support; and (f) perform analytics, research, and service development, including model quality and safety.

5. Legal Bases

Where required, AUCLAIR LIFESTYLE PRIVATE LIMITED's processing is based on one or more of the following: performance of a contract (to provide the Services), legitimate interests (e.g., to secure and improve the Services), consent (where required by law), and compliance with legal obligations.

6. Sharing of Information

AUCLAIR LIFESTYLE PRIVATE LIMITED may share personal data with: (a) service providers and subprocessors assisting in operations (e.g., hosting, analytics, support); (b) third-party platforms you connect (e.g., WhatsApp); (c) affiliates for purposes consistent with this Policy; (d) authorities or others when required by law or to protect rights, safety, and security; and (e) as part of a corporate transaction.

7. Data Retention

AUCLAIR LIFESTYLE PRIVATE LIMITED retains personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data and applicable requirements.

8. International Transfers

Your information may be transferred to and processed in jurisdictions other than your own, including by AUCLAIR LIFESTYLE PRIVATE LIMITED and its partners. Where required, AUCLAIR LIFESTYLE PRIVATE LIMITED implements appropriate safeguards to protect personal data in connection with such transfers.

9. Security

AUCLAIR LIFESTYLE PRIVATE LIMITED implements reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and AUCLAIR LIFESTYLE PRIVATE LIMITED cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have rights such as access, rectification, deletion, restriction, objection, portability, and the right to withdraw consent where processing is based on consent. To exercise these rights, contact AUCLAIR LIFESTYLE PRIVATE LIMITED via the channels provided in the Services. AUCLAIR LIFESTYLE PRIVATE LIMITED may need to verify your identity before responding.

11. Children's Privacy

The Services are not directed to children, and AUCLAIR LIFESTYLE PRIVATE LIMITED does not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact AUCLAIR LIFESTYLE PRIVATE LIMITED so we can take appropriate action.

12. Changes to this Policy

AUCLAIR LIFESTYLE PRIVATE LIMITED may update this Privacy Policy periodically. Changes are effective when posted or otherwise communicated to you. Your continued use of the Services after changes take effect constitutes acknowledgment of the revised Policy by AUCLAIR LIFESTYLE PRIVATE LIMITED.

13. Contact

For questions or requests regarding this Privacy Policy, or to contact the data controller at AUCLAIR LIFESTYLE PRIVATE LIMITED, please use the channels provided within the Services.